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Asrock mobo giving error code help!!

Discussion in 'Motherboard - MOBO' started by Ryan S2772, Jan 29, 2019.

  1. Ryan S2772

    Ryan S2772

    Joined:
    Jan 29, 2019
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    Operating System:
    Windows 10
    (Specs at very end)
    Hello I hope I can get some help with my pc I just built. It won’t post. Everything is lighting up, all fans are spinning and even the pump is on.
    I have a Asrock board with dr debug and it is showing a A2 which is a “problem related to IDE or SATA devices”. I have tried removing all SATA ports and restarting. Clearing cmos. Reinstalling cpu, pulling out m.2 ssd, plugging in a usb with windows, plugging in a gpu, moving ram to each slot, and nothing. I need the help so it’s much appreciated.

    Motherboard: Asrock z390 phantom gaming 9
    CPU: i7-8900
     
    Ryan S2772, Jan 29, 2019
    #1
  3. Tony D

    Tony D Administrator Administrator

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    Hello and Welcome Ryan,

    Nice to see a builder. First thing to do (and you've probably done this) is to disconnect everything that's not needed for POST. Keyboard, Mouse, all drives and USB attachments. If the board has on-board video, remove any video card you may have installed. Then try using RAM you know is good, even if it's just a small amount of RAM. We just need to get it to POST.
     
    Tony D, Jan 29, 2019
    #2
  4. Ryan S2772

    Ryan S2772

    Joined:
    Jan 29, 2019
    Messages:
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    Operating System:
    Windows 10

    Thanks for the help! I just did that and still a2 :(any other suggestions?
     
    Ryan S2772, Jan 29, 2019
    #3
  5. Seth Anthony

    Seth Anthony Registered Members

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    Seth Anthony, Jan 30, 2019
    #4
    plodr and Tony D like this.
  6. Tony D

    Tony D Administrator Administrator

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    Great find. I hope that's what Ryan is looking at.
     
    Tony D, Jan 30, 2019
    #5
  7. 8_Ball

    8_Ball Registered Members

    Joined:
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    Try tapping the F2 key alternately with the delete key as soon as the system boots up. However before you even do that tap your spacebar a few times 1st. I use as Asrock board currently and have done about 13 builds with them in the past year both AMD and Intel. Once in the bios (if you can get there) load optimized defaults and make sure CSM is enabled if you're not using an nvme SSD and full-on uefi, set XMP on your memory too, save (F10) and exit the bios.
     
    8_Ball, Aug 24, 2019
    #6

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