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Acer laptop won't load pages

Discussion in 'Windows XP' started by Patricia, Dec 2, 2020.

  1. Patricia

    Patricia

    Joined:
    Dec 2, 2020
    Messages:
    4
    Operating System:
    Windows XP Home
    Hi,

    I have an Acer laptop that was given to me. It connects to my wifi , but it will not load webpages.
    Can someone help me?

    Thank You
     
  2. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    4,147
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Hello and welcome Patricia, I see you're on Windows XP. That's an outdated system, but you should still be able to load web pages.

    I have a few questions first.
    1) Has this machine been working properly until this recent issue?
    2) If it has, what changes have you made since it was working?
    3) Do other machines connect to this same wireless network? If so, do they load web pages properly?
    4) I'm assuming you have either Comcast or Verizon as your Internet Service Provider. Which one of those do you have? If it's some other provider, which one is it.
    5) What are you using for a wireless router?
    6) What are you using to connect to the Internet right now to contact us here?

    7) If you know what you're using for a firewall, turn that off temporarily to see if web pages load. Did that work?

    Once we have these questions answered, we can continue.
     
    Last edited: Dec 3, 2020
  3. plodr

    plodr CHF Advisor CHF Advisers

    Joined:
    May 31, 2017
    Messages:
    694
    Operating System:
    Windows 7
    You might be using an unsupported browser. IE stopped at v 8 on XP and that is no longer supported.
    The last version of Chrome to work on XP is v 49 from 2016.
    The last version of Firefox to work on XP is v 52.9 from 2018.
    What browser are you using? Please also post the version number because you might be trying to use something that simply doesn't work.

    The only browser that is patched and as secure as it can be for XP is MyPal.
    https://www.mypal-browser.org/
     
    Seth Anthony likes this.
  4. Patricia

    Patricia

    Joined:
    Dec 2, 2020
    Messages:
    4
    Operating System:
    Windows XP Home
    It does connect to wifi, but it wont load webpages..other computers in the home and our cell phones connects and browses website just fine.
    We have hughesnet internet. I usually use my cell or my tablet. The router is Hughes HT2000W
     
  5. Patricia

    Patricia

    Joined:
    Dec 2, 2020
    Messages:
    4
    Operating System:
    Windows XP Home
    Hi, it has IE 7..i don't have any other browsers on it to try


     
  6. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    4,147
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    We still need the other questions answered including plodr’s question about which browser you’re using. I ran a test today with an XP machine. Indeed, IE fails to load many web pages.
     
  7. Seth Anthony

    Seth Anthony Registered Members

    Joined:
    Mar 31, 2017
    Messages:
    1,315
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    Altaire 8800
    CPU:
    Modified Texas Instruments calculator
    Memory:
    2 transistor tubes
    Hard Drive:
    pen and paper
    Graphics Card:
    TV ready
    Power Supply:
    Mouse on a wheel
    Get the "My Pal" browser that Plodr suggested. If you can't get it at the following site on the XP computer, then download it on another computer, save the file to a usb stick, then run it on the XP computer. NOTE- You want the 32 BIT version.

    https://www.mypal-browser.org/download.html
     
    Last edited: Dec 3, 2020
    Tony D and allheart55 (Cindy E) like this.
  8. Seth Anthony

    Seth Anthony Registered Members

    Joined:
    Mar 31, 2017
    Messages:
    1,315
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    Altaire 8800
    CPU:
    Modified Texas Instruments calculator
    Memory:
    2 transistor tubes
    Hard Drive:
    pen and paper
    Graphics Card:
    TV ready
    Power Supply:
    Mouse on a wheel
    BTW- Thanks for that find Plodr.

    I suspect Patricia can't open any sites because it's IE7.
     
    allheart55 (Cindy E) likes this.
  9. Patricia

    Patricia

    Joined:
    Dec 2, 2020
    Messages:
    4
    Operating System:
    Windows XP Home
    Hi...my son saved google chrome onto a usb stick and installed it for me..i did get to go onto some websites using it..i also downloaded mypal and it seems to be working fine.
    Thanks for all your help
     
    allheart55 (Cindy E) likes this.

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