It's about 3 years old and slow as molasses. It takes about 15 minutes to boot with the spin drive, and when I finally got Task Manger opened, the cpu, memory, and hard drive numbers looked great. So obviously the problem was the hard drive. I install the drive on my bench system and begin the clone to a ssd. I'm was fully expecting the clone to take about 12 hours given how slow the hard drive was, but no, the clone completed in a normal amount of time. Now I'm getting worried, because the proper speed of the clone indicates the hard drive is fine, but if so, then what else could cause such slowness? I booted to the cloned ssd and as suspected, it was just as slow. I ran Dell's F12 diagnostics, and the cpu, memory, etc, all pass. I popped in a new ssd and tried a clean install, I aborted it, as the install was barely moving. I restored the bios defaults and switched out the ram, but that didn't help. Grasping at straws, I though maybe the ac adapter wasn't putting out quite enough power, but that wasn't the problem either. Unless I'm missing something, it looks like a cpu or board problem.