1. Welcome Guest! In order to create a new topic or reply to an existing one, you must register first. It is easy and free. Click here to sign up now!.
    Dismiss Notice

a fix without having to re-install Vista?

Discussion in 'Windows Vista' started by jarsek, Oct 2, 2009.

  1. jarsek

    jarsek Guest

    Hi,

    Cutting a long story short... purchased MS Flight Sim X - will not install -
    phoned MS tech support who took control of my machine only to be told that
    there is a problem with my ntdll.dll (possibly corrupt) yet this is the only
    time I have had any problem. Tech guy advised re-installing vista. I really
    do not
    want to have to do that!

    Can anyone think of a less sledgehammer-like approach to solving the
    problem?

    I have tried replacing my ntdll.dll with one from the recovery partition (an
    earlier date-stamp was on it), uninstalling FSX and then re-installing but I
    got exactly the same crash!

    Any thoughts gratefully appreciated.

    Below is the crash information:

    Jim

    ---------------------------------------------

    Product
    Microsoft Flight Simulator®

    Problem
    Stopped working

    Date
    30/09/2009 17:56

    Status
    Report Sent

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: fsx.exe
    Application Version: 10.0.60905.0
    Application Timestamp: 44fd0a92
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a7a6
    Exception Code: c0150004
    Exception Offset: 00009cac
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 2057
    Additional Information 1: 9d13
    Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
    Additional Information 3: 9d13
    Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

    Extra information about the problem
    Bucket ID: 821373584
     
  2. vista bill

    vista bill Guest

    On Oct 2, 5:36 pm, "jarsek" <a...@anon.com> wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hi,
    >
    > Cutting a long story short... purchased MS Flight Sim X - will not install -
    > phoned MS tech support who took control of my machine only to be told that
    > there is a problem with my ntdll.dll (possibly corrupt) yet this is the only
    > time I have had any problem.  Tech guy advised re-installing vista. I really
    > do not
    > want to have to do that!
    >
    > Can anyone think of a less sledgehammer-like approach to solving the
    > problem?
    >
    > I have tried replacing my ntdll.dll with one from the recovery partition (an
    > earlier date-stamp was on it), uninstalling FSX and then re-installing but I
    > got exactly the same crash!
    >
    > Any thoughts gratefully appreciated.
    >
    > Below is the crash information:
    >
    > Jim
    >
    > ---------------------------------------------
    >
    > Product
    > Microsoft Flight Simulator®
    >
    > Problem
    > Stopped working
    >
    > Date
    > 30/09/2009 17:56
    >
    > Status
    > Report Sent
    >
    > Problem signature
    > Problem Event Name: APPCRASH
    > Application Name: fsx.exe
    > Application Version: 10.0.60905.0
    > Application Timestamp: 44fd0a92
    > Fault Module Name: ntdll.dll
    > Fault Module Version: 6.0.6001.18000
    > Fault Module Timestamp: 4791a7a6
    > Exception Code: c0150004
    > Exception Offset: 00009cac
    > OS Version: 6.0.6002.2.2.0.768.3
    > Locale ID: 2057
    > Additional Information 1: 9d13
    > Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
    > Additional Information 3: 9d13
    > Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
    >
    > Extra information about the problem
    > Bucket ID: 821373584<!--colorc--><!--/colorc-->
    ---------------------------------------------------------------------------------------------------------------------

    Try setting the compatibility to an earlier version of Windows.

    Bill
     
  3. CrucialHoax

    CrucialHoax Guest

    Could be a video driver. Whats the machine brand and model number?


    --
    CrucialHoax
     
  4. jarsek

    jarsek Guest

    "CrucialHoax" <guest@unknown-email.com> wrote in message
    news:406640567e99a45bf10c6ab13f158df4@nntp-gateway.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Could be a video driver. Whats the machine brand and model number?
    >
    >
    > --
    > CrucialHoax<!--colorc--><!--/colorc-->

    It's a Dell Inspiron 530...

    Thanks for your response

    Jim
     
  5. jarsek

    jarsek Guest

    Hi Bill,

    Thank you for taking the time to respond.

    It's not possible to do what you suggest as the error (or crash rather)
    occurs during the actual installation of the game - right at the very end in
    fact, so I have no control over what happens.

    Thanks and best wishes,

    Jim






    Try setting the compatibility to an earlier version of Windows.

    Bill
     
  6. jarsek

    jarsek Guest

    Hi again Bill....

    Do you think that if a wait a little while and download and install the new
    Windows 7, that may solve the issue?

    Jim

    ------------------------


    Try setting the compatibility to an earlier version of Windows.

    Bill
     
  7. Guest

    This is the exception code you have. SxS means side by side assembly.

    //
    // MessageId: STATUS_SXS_ASSEMBLY_NOT_FOUND
    //
    // MessageText:
    //
    // The referenced assembly is not installed on your system.
    //
    #define STATUS_SXS_ASSEMBLY_NOT_FOUND ((NTSTATUS)0xC0150004L)


    --
    ..
    --
    "jarsek" <anon@anon.com> wrote in message
    news:374DA35F-7A44-45E4-B80A-8FAD812363E4@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hi,
    >
    > Cutting a long story short... purchased MS Flight Sim X - will not
    > install -
    > phoned MS tech support who took control of my machine only to be told that
    > there is a problem with my ntdll.dll (possibly corrupt) yet this is the
    > only
    > time I have had any problem. Tech guy advised re-installing vista. I
    > really do not
    > want to have to do that!
    >
    > Can anyone think of a less sledgehammer-like approach to solving the
    > problem?
    >
    > I have tried replacing my ntdll.dll with one from the recovery partition
    > (an earlier date-stamp was on it), uninstalling FSX and then re-installing
    > but I got exactly the same crash!
    >
    > Any thoughts gratefully appreciated.
    >
    > Below is the crash information:
    >
    > Jim
    >
    > ---------------------------------------------
    >
    > Product
    > Microsoft Flight Simulator®
    >
    > Problem
    > Stopped working
    >
    > Date
    > 30/09/2009 17:56
    >
    > Status
    > Report Sent
    >
    > Problem signature
    > Problem Event Name: APPCRASH
    > Application Name: fsx.exe
    > Application Version: 10.0.60905.0
    > Application Timestamp: 44fd0a92
    > Fault Module Name: ntdll.dll
    > Fault Module Version: 6.0.6001.18000
    > Fault Module Timestamp: 4791a7a6
    > Exception Code: c0150004
    > Exception Offset: 00009cac
    > OS Version: 6.0.6002.2.2.0.768.3
    > Locale ID: 2057
    > Additional Information 1: 9d13
    > Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
    > Additional Information 3: 9d13
    > Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
    >
    > Extra information about the problem
    > Bucket ID: 821373584 <!--colorc--><!--/colorc-->
     
  8. Guest

    PS Yours is the only report on the internet of such an error. Contact MS
    Support for Flight Sim.

    --
    ..
    --
    <.> wrote in message news:%23UFJql7QKHA.488@TK2MSFTNGP05.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > This is the exception code you have. SxS means side by side assembly.
    >
    > //
    > // MessageId: STATUS_SXS_ASSEMBLY_NOT_FOUND
    > //
    > // MessageText:
    > //
    > // The referenced assembly is not installed on your system.
    > //
    > #define STATUS_SXS_ASSEMBLY_NOT_FOUND ((NTSTATUS)0xC0150004L)
    >
    >
    > --
    > .
    > --
    > "jarsek" <anon@anon.com> wrote in message
    > news:374DA35F-7A44-45E4-B80A-8FAD812363E4@microsoft.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> Hi,
    >>
    >> Cutting a long story short... purchased MS Flight Sim X - will not
    >> install -
    >> phoned MS tech support who took control of my machine only to be told
    >> that
    >> there is a problem with my ntdll.dll (possibly corrupt) yet this is the
    >> only
    >> time I have had any problem. Tech guy advised re-installing vista. I
    >> really do not
    >> want to have to do that!
    >>
    >> Can anyone think of a less sledgehammer-like approach to solving the
    >> problem?
    >>
    >> I have tried replacing my ntdll.dll with one from the recovery partition
    >> (an earlier date-stamp was on it), uninstalling FSX and then
    >> re-installing but I got exactly the same crash!
    >>
    >> Any thoughts gratefully appreciated.
    >>
    >> Below is the crash information:
    >>
    >> Jim
    >>
    >> ---------------------------------------------
    >>
    >> Product
    >> Microsoft Flight Simulator®
    >>
    >> Problem
    >> Stopped working
    >>
    >> Date
    >> 30/09/2009 17:56
    >>
    >> Status
    >> Report Sent
    >>
    >> Problem signature
    >> Problem Event Name: APPCRASH
    >> Application Name: fsx.exe
    >> Application Version: 10.0.60905.0
    >> Application Timestamp: 44fd0a92
    >> Fault Module Name: ntdll.dll
    >> Fault Module Version: 6.0.6001.18000
    >> Fault Module Timestamp: 4791a7a6
    >> Exception Code: c0150004
    >> Exception Offset: 00009cac
    >> OS Version: 6.0.6002.2.2.0.768.3
    >> Locale ID: 2057
    >> Additional Information 1: 9d13
    >> Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
    >> Additional Information 3: 9d13
    >> Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
    >>
    >> Extra information about the problem
    >> Bucket ID: 821373584<!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  9. vista bill

    vista bill Guest

    On Oct 2, 7:34 pm, "jarsek" <a...@anon.com> wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hi again Bill....
    >
    > Do you think that if a wait a little while and download and install the new
    > Windows 7, that may solve the issue?
    >
    > Jim
    >
    > ------------------------
    >
    > Try setting the compatibility to an earlier version of Windows.
    >
    > Bill<!--colorc--><!--/colorc-->

    --------------------------------------------------------------------------------------------------------------------

    Don't know if Windows 7 will solve or not. Sorry.

    Bill
     
  10. jarsek

    jarsek Guest

    Hey "dot"

    How do I contact MS Support for Flight Sim (specifically)?

    Thanks for your input - very much appreciated

    Jim


    <.> wrote in message news:eD55ft7QKHA.5108@TK2MSFTNGP02.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > PS Yours is the only report on the internet of such an error. Contact MS
    > Support for Flight Sim.
    >
    > --
    > .
    > --
    > <.> wrote in message news:%23UFJql7QKHA.488@TK2MSFTNGP05.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> This is the exception code you have. SxS means side by side assembly.
    >>
    >> //
    >> // MessageId: STATUS_SXS_ASSEMBLY_NOT_FOUND
    >> //
    >> // MessageText:
    >> //
    >> // The referenced assembly is not installed on your system.
    >> //
    >> #define STATUS_SXS_ASSEMBLY_NOT_FOUND ((NTSTATUS)0xC0150004L)
    >>
    >><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  11. Guest

  12. CrucialHoax

    CrucialHoax Guest

    Are you running 32bit or 64bit vista?


    --
    CrucialHoax
     
  13. On 10/02/09, jarsek posted:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hi Bill,<!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thank you for taking the time to respond.<!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > It's not possible to do what you suggest as the error (or crash rather)
    > occurs during the actual installation of the game - right at the very end in
    > fact, so I have no control over what happens.<!--colorc--><!--/colorc-->

    Try running the *installer* in compatibility mode.
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thanks and best wishes,<!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Jim<!--colorc--><!--/colorc-->





    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Try setting the compatibility to an earlier version of Windows.<!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Bill<!--colorc--><!--/colorc-->

    --
    Gene Bloch 650.366.4267 lettersatblochg.com
     
  14. jarsek

    jarsek Guest

    "CrucialHoax" <guest@unknown-email.com> wrote in message
    news:b7939d1baf2f5853db9ded14759119b5@nntp-gateway.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Are you running 32bit or 64bit vista?
    >
    >
    > --
    > CrucialHoax<!--colorc--><!--/colorc-->

    32 - thanks :)
     
  15. jarsek

    jarsek Guest

    "Gene E. Bloch" <letters@someplace.invalid> wrote in message
    news:ugLcoF8QKHA.2092@TK2MSFTNGP04.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > On 10/02/09, jarsek posted:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> Hi Bill,<!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Thank you for taking the time to respond.<!--colorc--><!--/colorc-->
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >> It's not possible to do what you suggest as the error (or crash rather)
    >> occurs during the actual installation of the game - right at the very end
    >> in fact, so I have no control over what happens.<!--colorc--><!--/colorc-->
    ><!--colorc--><!--/colorc-->



    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Try running the *installer* in compatibility mode.<!--colorc--><!--/colorc-->


    Cool idea - I'll try to figure out how to do that pretty soon!

    Thank you!

    Jim
     
  16. On 10/02/09, jarsek posted:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > "Gene E. Bloch" <letters@someplace.invalid> wrote in message
    > news:ugLcoF8QKHA.2092@TK2MSFTNGP04.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> On 10/02/09, jarsek posted:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Hi Bill,<!--colorc--><!--/colorc-->
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Thank you for taking the time to respond.<!--colorc--><!--/colorc-->
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> It's not possible to do what you suggest as the error (or crash rather)
    >>> occurs during the actual installation of the game - right at the very end
    >>> in fact, so I have no control over what happens.<!--colorc--><!--/colorc-->
    >><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->



    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Try running the *installer* in compatibility mode.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Cool idea - I'll try to figure out how to do that pretty soon!<!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thank you!<!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Jim<!--colorc--><!--/colorc-->

    You're welcome. It's not original with me, but I'm glad to pass it
    along.

    Right click on the installer executable and select "Run as
    administrator" in the menu that pops up. If you're installing from a CD
    you'll have to find the actual installer there - it might be a .exe or
    a .msi file.





    --
    Gene Bloch 650.366.4267 lettersatblochg.com
     
  17. On 10/02/09, Gene E. Bloch posted:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > On 10/02/09, jarsek posted:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> "Gene E. Bloch" <letters@someplace.invalid> wrote in message
    >> news:ugLcoF8QKHA.2092@TK2MSFTNGP04.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> On 10/02/09, jarsek posted:
    >>>> Hi Bill,
    >>>
    >>>> Thank you for taking the time to respond.
    >>>
    >>>> It's not possible to do what you suggest as the error (or crash rather)
    >>>> occurs during the actual installation of the game - right at the very end
    >>>> in fact, so I have no control over what happens.
    >>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->



    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Try running the *installer* in compatibility mode.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Cool idea - I'll try to figure out how to do that pretty soon!<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Thank you!<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> Jim<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > You're welcome. It's not original with me, but I'm glad to pass it along.<!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Right click on the installer executable and select "Run as administrator" in
    > the menu that pops up. If you're installing from a CD you'll have to find the
    > actual installer there - it might be a .exe or a .msi file.<!--colorc--><!--/colorc-->

    My bad. I had a brainquake.

    To use compatibility mode, right click on the file name, choose
    Properties, and choose the Compatibility tab (it's the second one on my
    computer). Choose an earlier version of Windows and hope.

    If you're doing it from a CD, you might have a problem which you might
    solve by copying the CD (or just the exe/msi file) to your hard drive
    so that the installer becomes writable (I don't think that's necessary,
    but I don't *know*).

    --
    Gene Bloch 650.366.4267 lettersatblochg.com
     
  18. Re: TRY SFC /SCANNOW

    jarsek wrote: > Hi, > > Cutting a long story short... purchased MS
    Flight Sim X - will not install - > phoned MS tech support who took
    control of my machine only to be told that > there is a problem with
    my ntdll.dll (possibly corrupt) yet this is the only > time I have had
    any problem. Tech guy advised re-installing vista. I really > do not >
    want to have to do that! > > Can anyone think of a less sledgehammer-
    like approach to solving the > problem? > > I have tried replacing my
    ntdll.dll with one from the recovery partition (an > earlier date-
    stamp was on it), uninstalling FSX and then re-installing but I > got
    exactly the same crash! > > Any thoughts gratefully appreciated. > >
    Below is the crash information: > > Jim > >
    --------------------------------------------- > > Product > Microsoft
    Flight Simulator? > > Problem > Stopped working > > Date > 30/09/2009
    17:56 > > Status > Report Sent > > Problem signature > Problem Event
    Name: APPCRASH > Application Name: fsx.exe > Application Vers
     
  19. CrucialHoax

    CrucialHoax Guest

    Since I don't know the specifics, here is the download page for video
    drivers. Select the correct one for your machine. Download it. Install
    it. Hope this helps.

    'Dell - Search - Home & Home Office'
    ()


    --
    CrucialHoax
     
  20. jarsek

    jarsek Guest

    Thanks Gene - I'll try that.

    Jim

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > My bad. I had a brainquake.
    >
    > To use compatibility mode, right click on the file name, choose
    > Properties, and choose the Compatibility tab (it's the second one on my
    > computer). Choose an earlier version of Windows and hope.
    >
    > If you're doing it from a CD, you might have a problem which you might
    > solve by copying the CD (or just the exe/msi file) to your hard drive
    > so that the installer becomes writable (I don't think that's necessary,
    > but I don't *know*).
    >
    > --
    > Gene Bloch 650.366.4267 lettersatblochg.com
    >
    ><!--colorc--><!--/colorc-->
     

Share This Page