80240016 Install Error

I have the same problem as Rhio (post of 9/25). Update will not install and
shows Error Code 80240016 - computer runs forever but nothing happens.
Reboot doesn't help. Can't figure out what other update is still installing.
Beginning to get really annoying.

 

0x80240016 WU_E_INSTALL_NOT_ALLOWED
Operation tried to install while another installation was in progress or the system was
pending a mandatory restart.

What update are you trying to install and what update did you previously install?
--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post:
Defending your machine:


Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"ohkala" <ohkala@discussions.microsoft.com> wrote in message
news:5CB5AD34-EA2C-4E8F-B655-5265D00D52CF@microsoft.com...
|I have the same problem as Rhio (post of 9/25). Update will not install and
| shows Error Code 80240016 - computer runs forever but nothing happens.
| Reboot doesn't help. Can't figure out what other update is still installing.
| Beginning to get really annoying.

 

Currently trying to install Vista Update KB933928.
Before that, Defender Update KB915597 which had issues so I canceled it.
(same errors and problems as posted in this group.)
Before that, 3 failed attempts at KB929729, Net Framework 1.1. Used the
Download Installer Cleanup and that update shows status as "failed" but at
least it hasn't been trying to install itself over and over again.)

Tried a suggestion found in one of the groups to stop the update service
(services.msc) and renaming the software distribution folder in %systemroot%
- but Vista will not allow me to rename the folder even tho I am an Admin
user.



"TaurArian [MS-MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 0x80240016 WU_E_INSTALL_NOT_ALLOWED
> Operation tried to install while another installation was in progress or the system was
> pending a mandatory restart.
>
> What update are you trying to install and what update did you previously install?
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post:
> Defending your machine:
>
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "ohkala" <ohkala@discussions.microsoft.com> wrote in message
> news:5CB5AD34-EA2C-4E8F-B655-5265D00D52CF@microsoft.com...
> |I have the same problem as Rhio (post of 9/25). Update will not install and
> | shows Error Code 80240016 - computer runs forever but nothing happens.
> | Reboot doesn't help. Can't figure out what other update is still installing.
> | Beginning to get really annoying.
>
>
> <!--colorc--><!--/colorc-->

 

Before trying to rename the folder - did you stop the WU service?

How to rename the SoftwareDistribution folder in Vista -
1. Stop the Windows Update service (make sure you are logged on as an Administrator)

Start button || Control Panel ||System and Maintenance ||Administrative Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Stop.

2. Click Start, type %windir% in the Start Search box, and then press ENTER.

Locate and rename the SoftwareDistribution folder.

3. Start the Windows Update service

Start button || Control Panel ||System and Maintenance ||Administrative Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Start.

This procedure will erase your history on the Windows Update Site. Not important.

If it doesn't help, start a free Windows Update support incident request:


Please report back the solution that works for you so that it helps other Vista users.

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post:
Defending your machine:


Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"ohkala" <ohkala@discussions.microsoft.com> wrote in message
news:0E6F4492-9753-4FD4-BD24-68F8A3484C37@microsoft.com...
| Currently trying to install Vista Update KB933928.
| Before that, Defender Update KB915597 which had issues so I canceled it.
| (same errors and problems as posted in this group.)
| Before that, 3 failed attempts at KB929729, Net Framework 1.1. Used the
| Download Installer Cleanup and that update shows status as "failed" but at
| least it hasn't been trying to install itself over and over again.)
|
| Tried a suggestion found in one of the groups to stop the update service
| (services.msc) and renaming the software distribution folder in %systemroot%
| - but Vista will not allow me to rename the folder even tho I am an Admin
| user.
|
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > 0x80240016 WU_E_INSTALL_NOT_ALLOWED
| > Operation tried to install while another installation was in progress or the system
was
| > pending a mandatory restart.
| >
| > What update are you trying to install and what update did you previously install?
| > --
| > ====================================
| > TaurArian [MS-MVP] 2005-2008 - Australia
| > ====================================
| > How to make a good post:
| > Defending your machine:
| >
| >
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| >
| >
| > "ohkala" <ohkala@discussions.microsoft.com> wrote in message
| > news:5CB5AD34-EA2C-4E8F-B655-5265D00D52CF@microsoft.com...
| > |I have the same problem as Rhio (post of 9/25). Update will not install and
| > | shows Error Code 80240016 - computer runs forever but nothing happens.
| > | Reboot doesn't help. Can't figure out what other update is still installing.
| > | Beginning to get really annoying.
| >
| >
| >

 

Have been trying to stop the WU service for days. Each time I try I get:
"Windows could not stop the WU service. Error 1053 - service did not respond
to the start or control request in a timely fashion." Status of WUS then
goes to "stopping". But, never actually changes to "stopped". Left my
laptop on overnight and still doesn't "stop". Rebooting sets the service
back to "Automatic-Delayed".

"TaurArian [MS-MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Before trying to rename the folder - did you stop the WU service?
>
> How to rename the SoftwareDistribution folder in Vista -
> 1. Stop the Windows Update service (make sure you are logged on as an Administrator)
>
> Start button || Control Panel ||System and Maintenance ||Administrative Tools
> Double-click Services
> (Provide the Administrator password or confirmation if prompted to do so.)
> Right-click the Windows Update service and click Stop.
>
> 2. Click Start, type %windir% in the Start Search box, and then press ENTER.
>
> Locate and rename the SoftwareDistribution folder.
>
> 3. Start the Windows Update service
>
> Start button || Control Panel ||System and Maintenance ||Administrative Tools
> Double-click Services
> (Provide the Administrator password or confirmation if prompted to do so.)
> Right-click the Windows Update service and click Start.
>
> This procedure will erase your history on the Windows Update Site. Not important.
>
> If it doesn't help, start a free Windows Update support incident request:
>
>
> Please report back the solution that works for you so that it helps other Vista users.
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post:
> Defending your machine:
>
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "ohkala" <ohkala@discussions.microsoft.com> wrote in message
> news:0E6F4492-9753-4FD4-BD24-68F8A3484C37@microsoft.com...
> | Currently trying to install Vista Update KB933928.
> | Before that, Defender Update KB915597 which had issues so I canceled it.
> | (same errors and problems as posted in this group.)
> | Before that, 3 failed attempts at KB929729, Net Framework 1.1. Used the
> | Download Installer Cleanup and that update shows status as "failed" but at
> | least it hasn't been trying to install itself over and over again.)
> |
> | Tried a suggestion found in one of the groups to stop the update service
> | (services.msc) and renaming the software distribution folder in %systemroot%
> | - but Vista will not allow me to rename the folder even tho I am an Admin
> | user.
> |
> |
> |
> | "TaurArian [MS-MVP]" wrote:
> |
> | > 0x80240016 WU_E_INSTALL_NOT_ALLOWED
> | > Operation tried to install while another installation was in progress or the system
> was
> | > pending a mandatory restart.
> | >
> | > What update are you trying to install and what update did you previously install?
> | > --
> | > ====================================
> | > TaurArian [MS-MVP] 2005-2008 - Australia
> | > ====================================
> | > How to make a good post:
> | > Defending your machine:
> | >
> | >
> | > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> | >
> | >
> | > "ohkala" <ohkala@discussions.microsoft.com> wrote in message
> | > news:5CB5AD34-EA2C-4E8F-B655-5265D00D52CF@microsoft.com...
> | > |I have the same problem as Rhio (post of 9/25). Update will not install and
> | > | shows Error Code 80240016 - computer runs forever but nothing happens.
> | > | Reboot doesn't help. Can't figure out what other update is still installing.
> | > | Beginning to get really annoying.
> | >
> | >
> | >
>
>
> <!--colorc--><!--/colorc-->

 

Hello everyone. I struggled with this very issue for two months. After much searching of the Internet, I found my solution to the problem last night, and I decided that I should spread the word on how I fixed it.
<!--coloroarkOrange--><span style="colorarkOrange <!--/coloro-->
Solution:<!--colorc--><!--/colorc-->

Go to Run... in the Start menu. Enter this command:

sfc /scannow

Your computer will scan system files and fix whatever is corrupted. I ran the scan, and although the window closed on me before I could read the results, I tried another installation of the 16 updates since July 10 that had been refusing to install. To my amazement, they all succeeded, and Vista does truly seem to operate much more smoothly what with the Intel chip and memory improvements of some recent updates.

To give some further background on the issue I was having, just to make sure that you are having the same problems and experience that I had:

Since July 10th, I was about to download updates, and attempt to install them. The updates would do their installation, then prompt me to restart the computer. I would do so, and have to sit though a long configuration, during which the computer would often restart itself a second time.

Upon re-loading Windows, the 16 updates from July 10 to Sept 27 would either have a status of Failed or Pending.

The solutions I had previously tried (all of which failed) included:

- Renaming/removing the \\Windows\SoftwareDistribution\ folder or it's contents (like the Downloads folder and/or DataStore folder) while the Windows Update service was shut down

- Renaming/removing the \\Windows\System32\Catroot2\ folder while the Cryptographic Services service was shut down

- Downloading and running individual update installers off of Microsoft's website
(Note: When trying this message, the update history would incorrectly show that the update was installed successfully. Even though it had a status of Successful, it would not register in the listing of installed updates, and thus when searching for more updates, the update would still appear as something I needed to download)

******************
Just as some other information, I'm new to online troubleshooting discussion, and I felt that this problem was significant enough to motivate me to get involved, as these updates are an important measure in the fight to get people to stop hating on Vista. I notice that a lot of people are having issues, and I can't stand to see this happen.

Since I am new to this, I'm not sure what the best means of propogating this solution would be, if it infact proves to be widely helpful to others.

 

i also have the same error code 0x80240016 when trying to update windows
defender

"ohkala" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I have the same problem as Rhio (post of 9/25). Update will not install and
> shows Error Code 80240016 - computer runs forever but nothing happens.
> Reboot doesn't help. Can't figure out what other update is still installing.
> Beginning to get really annoying. <!--colorc--><!--/colorc-->

 

Thks Glenn. I tried your solution and all others above, but I still can't
install the updates dated october 2007.
When I run sfc /scannow, It finds some archives corrupted but doesn't tell
which are them. It refers me to a huge log file almost incomprehensive.

Hope better luck to others.

 

I seem to have developed this problem since the SP1 update now no update will
install and I have tried all of the sugestions on this thread.
Funny as a reseller I am still selling more systems with XP and so far NONE
with Vista.

Eddie

 

Finally fixed!

My Dell laptop had Error Code 80240016 whenever Vista tried to do an update.
There were four updates in a queue over the last two months that would not
install. Could not get around this even by trying to do manual updates.

I read the various fixes on the web such as running sfc /scannow in the DOS
window. Had to turn off User Account Control first to give me real
Administrator rights but sfc /scannow still showed errors and the updates
continued to fail. I emailed Microsoft for help and they suggested I trawl
through the web looking for a solution. That was no help at all.

The solution: turned off Windows Defender, which is next to useless, then
installed SpyBot. This found an Internet redirector called Zlob. Once this is
exterminated, the updates started working. Zlog may have redirect Windows
update in a way that downloads could not occur. Seems bizarre that Microsoft
is so defenceless and updates that could fix the problem are blocked.

"ohkala" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I have the same problem as Rhio (post of 9/25). Update will not install and
> shows Error Code 80240016 - computer runs forever but nothing happens.
> Reboot doesn't help. Can't figure out what other update is still installing.
> Beginning to get really annoying. <!--colorc--><!--/colorc-->

 

Greetings,

Recently i had this Fault code 80240016 ERROR with the update KB915597
Windows bitdefender (7/08/2008). i just opened windows bitdefender and
cleared it's history then i left it open and tried my update again. It worked
.... Do not know why but it did the job.

Tell me if this works

Greetz, Crikke

"ohkala" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I have the same problem as Rhio (post of 9/25). Update will not install and
> shows Error Code 80240016 - computer runs forever but nothing happens.
> Reboot doesn't help. Can't figure out what other update is still installing.
> Beginning to get really annoying. <!--colorc--><!--/colorc-->

 

Well just returned from holiday and everything seems to be working fine now.
Impossible to say why. However I did try all suggestions regarding Defender
without result, well not at time of doing anyway. Ah well hammer is now back
in the tool box - for now........


Tnx
Eddie

 

"ohkala" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I have the same problem as Rhio (post of 9/25). Update will not install and
> shows Error Code 80240016 - computer runs forever but nothing happens.
> Reboot doesn't help. Can't figure out what other update is still installing.
> Beginning to get really annoying. <!--colorc--><!--/colorc-->

 

1. Error message when you try to install updates from the Windows
Update Web site or from the Microsoft Update Web site: "0x80240016":


2. Unexplained computer behavior may be caused by deceptive software

~~
~PA Bear

On Aug 7, 4:42 pm, CrikkeBelleVue
<CrikkeBelle...@discussions.microsoft.com> wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Greetings,
>
> Recently i had this Fault code80240016ERROR with the update KB915597
> Windows bitdefender (7/08/2008). i just opened windows bitdefender and
> cleared it's history then i left it open and tried my update again. It worked
> ... Do not know why but it did the job.
>
> Tell me if this works
>
> Greetz, Crikke
>
>
>
> "ohkala" wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > I have the same problem as Rhio (post of 9/25).  Update will not install and
> > shows Error Code80240016- computer runs forever but nothing happens.  
> > Reboot doesn't help.  Can't figure out what other update is still installing.
> >  Beginning to get really annoying.  - Hide quoted text -<!--colorc--><!--/colorc-->
>
> - Show quoted text -<!--colorc--><!--/colorc-->

 

"GlenntheGreat" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> Hello everyone. I struggled with this very issue for two months. After
> much searching of the Internet, I found my solution to the problem last
> night, and I decided that I should spread the word on how I fixed it.
>
> Solution:
>
> Go to Run... in the Start menu. Enter this command:
>
> sfc /scannow
>
> Your computer will scan system files and fix whatever is corrupted. I
> ran the scan, and although the window closed on me before I could read
> the results, I tried another installation of the 16 updates since July
> 10 that had been refusing to install. To my amazement, they all
> succeeded, and Vista does truly seem to operate much more smoothly what
> with the Intel chip and memory improvements of some recent updates.
>
> To give some further background on the issue I was having, just to make
> sure that you are having the same problems and experience that I had:
>
> Since July 10th, I was about to download updates, and attempt to
> install them. The updates would do their installation, then prompt me to
> restart the computer. I would do so, and have to sit though a long
> configuration, during which the computer would often restart itself a
> second time.
>
> Upon re-loading Windows, the 16 updates from July 10 to Sept 27 would
> either have a status of Failed or Pending.
>
> The solutions I had previously tried (all of which failed) included:
>
> - Renaming/removing the \WindowsSoftwareDistribution folder or it's
> contents (like the Downloads folder and/or DataStore folder) while the
> Windows Update service was shut down
>
> - Renaming/removing the \WindowsSystem32Catroot2 folder while the
> Cryptographic Services service was shut down
>
> - Downloading and running individual update installers off of
> Microsoft's website
> (Note: When trying this message, the update history would incorrectly
> show that the update was installed successfully. Even though it had a
> status of Successful, it would not register in the listing of installed
> updates, and thus when searching for more updates, the update would
> still appear as something I needed to download)
>
> ******************
> Just as some other information, I'm new to online troubleshooting
> discussion, and I felt that this problem was significant enough to
> motivate me to get involved, as these updates are an important measure
> in the fight to get people to stop hating on Vista. I notice that a lot
> of people are having issues, and I can't stand to see this happen.
>
> Since I am new to this, I'm not sure what the best means of propogating
> this solution would be, if it infact proves to be widely helpful to
> others.
>
>
> --
> GlenntheGreat
> Posted via Forum to Usenet gateway
>
> <!--colorc--><!--/colorc-->

 

This information was very helpful and informative. I'm new to this forum
thing myself. This is my first response to one. Thank you very much
GlenntheGreat. Sharing information is what computer is all about!!!!

ComputerWVAngel

"GlenntheGreat" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> Hello everyone. I struggled with this very issue for two months. After
> much searching of the Internet, I found my solution to the problem last
> night, and I decided that I should spread the word on how I fixed it.
>
> Solution:
>
> Go to Run... in the Start menu. Enter this command:
>
> sfc /scannow
>
> Your computer will scan system files and fix whatever is corrupted. I
> ran the scan, and although the window closed on me before I could read
> the results, I tried another installation of the 16 updates since July
> 10 that had been refusing to install. To my amazement, they all
> succeeded, and Vista does truly seem to operate much more smoothly what
> with the Intel chip and memory improvements of some recent updates.
>
> To give some further background on the issue I was having, just to make
> sure that you are having the same problems and experience that I had:
>
> Since July 10th, I was about to download updates, and attempt to
> install them. The updates would do their installation, then prompt me to
> restart the computer. I would do so, and have to sit though a long
> configuration, during which the computer would often restart itself a
> second time.
>
> Upon re-loading Windows, the 16 updates from July 10 to Sept 27 would
> either have a status of Failed or Pending.
>
> The solutions I had previously tried (all of which failed) included:
>
> - Renaming/removing the \WindowsSoftwareDistribution folder or it's
> contents (like the Downloads folder and/or DataStore folder) while the
> Windows Update service was shut down
>
> - Renaming/removing the \WindowsSystem32Catroot2 folder while the
> Cryptographic Services service was shut down
>
> - Downloading and running individual update installers off of
> Microsoft's website
> (Note: When trying this message, the update history would incorrectly
> show that the update was installed successfully. Even though it had a
> status of Successful, it would not register in the listing of installed
> updates, and thus when searching for more updates, the update would
> still appear as something I needed to download)
>
> ******************
> Just as some other information, I'm new to online troubleshooting
> discussion, and I felt that this problem was significant enough to
> motivate me to get involved, as these updates are an important measure
> in the fight to get people to stop hating on Vista. I notice that a lot
> of people are having issues, and I can't stand to see this happen.
>
> Since I am new to this, I'm not sure what the best means of propogating
> this solution would be, if it infact proves to be widely helpful to
> others.
>
>
> --
> GlenntheGreat
> Posted via Forum to Usenet gateway
>
> <!--colorc--><!--/colorc-->

 

I also cleared the history and it worked for me too!

"CrikkeBelleVue" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Greetings,
>
> Recently i had this Fault code 80240016 ERROR with the update KB915597
> Windows bitdefender (7/08/2008). i just opened windows bitdefender and
> cleared it's history then i left it open and tried my update again. It worked
> ... Do not know why but it did the job.
>
> Tell me if this works
>
> Greetz, Crikke
>
> "ohkala" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > I have the same problem as Rhio (post of 9/25). Update will not install and
> > shows Error Code 80240016 - computer runs forever but nothing happens.
> > Reboot doesn't help. Can't figure out what other update is still installing.
> > Beginning to get really annoying. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Thank you Glenn. I tried your solution on two pc's. One with Vista, and one
with XP. It worked in both cases. I was pulling my hair out over the update
problem. My pc would just keep trying to install the same update and it was
keeping my pc from installing new important updates. Thank you very much,
Kelly

"GlenntheGreat" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> Hello everyone. I struggled with this very issue for two months. After
> much searching of the Internet, I found my solution to the problem last
> night, and I decided that I should spread the word on how I fixed it.
>
> Solution:
>
> Go to Run... in the Start menu. Enter this command:
>
> sfc /scannow
>
> Your computer will scan system files and fix whatever is corrupted. I
> ran the scan, and although the window closed on me before I could read
> the results, I tried another installation of the 16 updates since July
> 10 that had been refusing to install. To my amazement, they all
> succeeded, and Vista does truly seem to operate much more smoothly what
> with the Intel chip and memory improvements of some recent updates.
>
> To give some further background on the issue I was having, just to make
> sure that you are having the same problems and experience that I had:
>
> Since July 10th, I was about to download updates, and attempt to
> install them. The updates would do their installation, then prompt me to
> restart the computer. I would do so, and have to sit though a long
> configuration, during which the computer would often restart itself a
> second time.
>
> Upon re-loading Windows, the 16 updates from July 10 to Sept 27 would
> either have a status of Failed or Pending.
>
> The solutions I had previously tried (all of which failed) included:
>
> - Renaming/removing the \WindowsSoftwareDistribution folder or it's
> contents (like the Downloads folder and/or DataStore folder) while the
> Windows Update service was shut down
>
> - Renaming/removing the \WindowsSystem32Catroot2 folder while the
> Cryptographic Services service was shut down
>
> - Downloading and running individual update installers off of
> Microsoft's website
> (Note: When trying this message, the update history would incorrectly
> show that the update was installed successfully. Even though it had a
> status of Successful, it would not register in the listing of installed
> updates, and thus when searching for more updates, the update would
> still appear as something I needed to download)
>
> ******************
> Just as some other information, I'm new to online troubleshooting
> discussion, and I felt that this problem was significant enough to
> motivate me to get involved, as these updates are an important measure
> in the fight to get people to stop hating on Vista. I notice that a lot
> of people are having issues, and I can't stand to see this happen.
>
> Since I am new to this, I'm not sure what the best means of propogating
> this solution would be, if it infact proves to be widely helpful to
> others.
>
>
> --
> GlenntheGreat
> Posted via Forum to Usenet gateway
>
> <!--colorc--><!--/colorc-->

 

> Updates will not install and <!--coloro:blue--><span style="color:blue <!--/coloro-->
> shows Error Code 80240016<!--colorc--><!--/colorc-->

 

> I have the same problem as Rhio (post of 9/25). Update will not install and <!--coloro:blue--><span style="color:blue <!--/coloro-->
> shows Error Code 80240016 <!--colorc--><!--/colorc-->