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80240016 Install Error

Discussion in 'Windows Update' started by ohkala, Sep 25, 2007.

  1. ohkala

    ohkala Guest

    I have the same problem as Rhio (post of 9/25). Update will not install and
    shows Error Code 80240016 - computer runs forever but nothing happens.
    Reboot doesn't help. Can't figure out what other update is still installing.
    Beginning to get really annoying.
     
  2. 0x80240016 WU_E_INSTALL_NOT_ALLOWED
    Operation tried to install while another installation was in progress or the system was
    pending a mandatory restart.

    What update are you trying to install and what update did you previously install?
    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post:
    Defending your machine:



    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    "ohkala" <ohkala@discussions.microsoft.com> wrote in message
    news:5CB5AD34-EA2C-4E8F-B655-5265D00D52CF@microsoft.com...
    |I have the same problem as Rhio (post of 9/25). Update will not install and
    | shows Error Code 80240016 - computer runs forever but nothing happens.
    | Reboot doesn't help. Can't figure out what other update is still installing.
    | Beginning to get really annoying.
     
  3. ohkala

    ohkala Guest

    Currently trying to install Vista Update KB933928.
    Before that, Defender Update KB915597 which had issues so I canceled it.
    (same errors and problems as posted in this group.)
    Before that, 3 failed attempts at KB929729, Net Framework 1.1. Used the
    Download Installer Cleanup and that update shows status as "failed" but at
    least it hasn't been trying to install itself over and over again.)

    Tried a suggestion found in one of the groups to stop the update service
    (services.msc) and renaming the software distribution folder in %systemroot%
    - but Vista will not allow me to rename the folder even tho I am an Admin
    user.



    "TaurArian [MS-MVP]" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > 0x80240016 WU_E_INSTALL_NOT_ALLOWED
    > Operation tried to install while another installation was in progress or the system was
    > pending a mandatory restart.
    >
    > What update are you trying to install and what update did you previously install?
    > --
    > ====================================
    > TaurArian [MS-MVP] 2005-2008 - Australia
    > ====================================
    > How to make a good post:
    > Defending your machine:

    >

    >
    > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    >
    >
    > "ohkala" <ohkala@discussions.microsoft.com> wrote in message
    > news:5CB5AD34-EA2C-4E8F-B655-5265D00D52CF@microsoft.com...
    > |I have the same problem as Rhio (post of 9/25). Update will not install and
    > | shows Error Code 80240016 - computer runs forever but nothing happens.
    > | Reboot doesn't help. Can't figure out what other update is still installing.
    > | Beginning to get really annoying.
    >
    >
    > <!--colorc--><!--/colorc-->
     
  4. Before trying to rename the folder - did you stop the WU service?

    How to rename the SoftwareDistribution folder in Vista -
    1. Stop the Windows Update service (make sure you are logged on as an Administrator)

    Start button || Control Panel ||System and Maintenance ||Administrative Tools
    Double-click Services
    (Provide the Administrator password or confirmation if prompted to do so.)
    Right-click the Windows Update service and click Stop.

    2. Click Start, type %windir% in the Start Search box, and then press ENTER.

    Locate and rename the SoftwareDistribution folder.

    3. Start the Windows Update service

    Start button || Control Panel ||System and Maintenance ||Administrative Tools
    Double-click Services
    (Provide the Administrator password or confirmation if prompted to do so.)
    Right-click the Windows Update service and click Start.

    This procedure will erase your history on the Windows Update Site. Not important.

    If it doesn't help, start a free Windows Update support incident request:


    Please report back the solution that works for you so that it helps other Vista users.

    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post:

    Defending your machine:



    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    "ohkala" <ohkala@discussions.microsoft.com> wrote in message
    news:0E6F4492-9753-4FD4-BD24-68F8A3484C37@microsoft.com...
    | Currently trying to install Vista Update KB933928.
    | Before that, Defender Update KB915597 which had issues so I canceled it.
    | (same errors and problems as posted in this group.)
    | Before that, 3 failed attempts at KB929729, Net Framework 1.1. Used the
    | Download Installer Cleanup and that update shows status as "failed" but at
    | least it hasn't been trying to install itself over and over again.)
    |
    | Tried a suggestion found in one of the groups to stop the update service
    | (services.msc) and renaming the software distribution folder in %systemroot%
    | - but Vista will not allow me to rename the folder even tho I am an Admin
    | user.
    |
    |
    |
    | "TaurArian [MS-MVP]" wrote:
    |
    | > 0x80240016 WU_E_INSTALL_NOT_ALLOWED
    | > Operation tried to install while another installation was in progress or the system
    was
    | > pending a mandatory restart.
    | >
    | > What update are you trying to install and what update did you previously install?
    | > --
    | > ====================================
    | > TaurArian [MS-MVP] 2005-2008 - Australia
    | > ====================================
    | > How to make a good post:

    | > Defending your machine:

    | >

    | >
    | > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    | >
    | >
    | > "ohkala" <ohkala@discussions.microsoft.com> wrote in message
    | > news:5CB5AD34-EA2C-4E8F-B655-5265D00D52CF@microsoft.com...
    | > |I have the same problem as Rhio (post of 9/25). Update will not install and
    | > | shows Error Code 80240016 - computer runs forever but nothing happens.
    | > | Reboot doesn't help. Can't figure out what other update is still installing.
    | > | Beginning to get really annoying.
    | >
    | >
    | >
     
  5. ohkala

    ohkala Guest

    Have been trying to stop the WU service for days. Each time I try I get:
    "Windows could not stop the WU service. Error 1053 - service did not respond
    to the start or control request in a timely fashion." Status of WUS then
    goes to "stopping". But, never actually changes to "stopped". Left my
    laptop on overnight and still doesn't "stop". Rebooting sets the service
    back to "Automatic-Delayed".

    "TaurArian [MS-MVP]" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Before trying to rename the folder - did you stop the WU service?
    >
    > How to rename the SoftwareDistribution folder in Vista -
    > 1. Stop the Windows Update service (make sure you are logged on as an Administrator)
    >
    > Start button || Control Panel ||System and Maintenance ||Administrative Tools
    > Double-click Services
    > (Provide the Administrator password or confirmation if prompted to do so.)
    > Right-click the Windows Update service and click Stop.
    >
    > 2. Click Start, type %windir% in the Start Search box, and then press ENTER.
    >
    > Locate and rename the SoftwareDistribution folder.
    >
    > 3. Start the Windows Update service
    >
    > Start button || Control Panel ||System and Maintenance ||Administrative Tools
    > Double-click Services
    > (Provide the Administrator password or confirmation if prompted to do so.)
    > Right-click the Windows Update service and click Start.
    >
    > This procedure will erase your history on the Windows Update Site. Not important.
    >
    > If it doesn't help, start a free Windows Update support incident request:
    >
    >
    > Please report back the solution that works for you so that it helps other Vista users.
    >
    > --
    > ====================================
    > TaurArian [MS-MVP] 2005-2008 - Australia
    > ====================================
    > How to make a good post:

    > Defending your machine:

    >

    >
    > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    >
    >
    > "ohkala" <ohkala@discussions.microsoft.com> wrote in message
    > news:0E6F4492-9753-4FD4-BD24-68F8A3484C37@microsoft.com...
    > | Currently trying to install Vista Update KB933928.
    > | Before that, Defender Update KB915597 which had issues so I canceled it.
    > | (same errors and problems as posted in this group.)
    > | Before that, 3 failed attempts at KB929729, Net Framework 1.1. Used the
    > | Download Installer Cleanup and that update shows status as "failed" but at
    > | least it hasn't been trying to install itself over and over again.)
    > |
    > | Tried a suggestion found in one of the groups to stop the update service
    > | (services.msc) and renaming the software distribution folder in %systemroot%
    > | - but Vista will not allow me to rename the folder even tho I am an Admin
    > | user.
    > |
    > |
    > |
    > | "TaurArian [MS-MVP]" wrote:
    > |
    > | > 0x80240016 WU_E_INSTALL_NOT_ALLOWED
    > | > Operation tried to install while another installation was in progress or the system
    > was
    > | > pending a mandatory restart.
    > | >
    > | > What update are you trying to install and what update did you previously install?
    > | > --
    > | > ====================================
    > | > TaurArian [MS-MVP] 2005-2008 - Australia
    > | > ====================================
    > | > How to make a good post:

    > | > Defending your machine:

    > | >

    > | >
    > | > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    > | >
    > | >
    > | > "ohkala" <ohkala@discussions.microsoft.com> wrote in message
    > | > news:5CB5AD34-EA2C-4E8F-B655-5265D00D52CF@microsoft.com...
    > | > |I have the same problem as Rhio (post of 9/25). Update will not install and
    > | > | shows Error Code 80240016 - computer runs forever but nothing happens.
    > | > | Reboot doesn't help. Can't figure out what other update is still installing.
    > | > | Beginning to get really annoying.
    > | >
    > | >
    > | >
    >
    >
    > <!--colorc--><!--/colorc-->
     
  6. GlenntheGreat

    GlenntheGreat

    Joined:
    Sep 28, 2007
    Messages:
    1
    Hello everyone. I struggled with this very issue for two months. After much searching of the Internet, I found my solution to the problem last night, and I decided that I should spread the word on how I fixed it.
    <!--coloro:DarkOrange--><span style="color:DarkOrange <!--/coloro-->
    Solution:<!--colorc--><!--/colorc-->

    Go to Run... in the Start menu. Enter this command:

    sfc /scannow

    Your computer will scan system files and fix whatever is corrupted. I ran the scan, and although the window closed on me before I could read the results, I tried another installation of the 16 updates since July 10 that had been refusing to install. To my amazement, they all succeeded, and Vista does truly seem to operate much more smoothly what with the Intel chip and memory improvements of some recent updates.

    To give some further background on the issue I was having, just to make sure that you are having the same problems and experience that I had:

    Since July 10th, I was about to download updates, and attempt to install them. The updates would do their installation, then prompt me to restart the computer. I would do so, and have to sit though a long configuration, during which the computer would often restart itself a second time.

    Upon re-loading Windows, the 16 updates from July 10 to Sept 27 would either have a status of Failed or Pending.

    The solutions I had previously tried (all of which failed) included:

    - Renaming/removing the \\Windows\SoftwareDistribution\ folder or it's contents (like the Downloads folder and/or DataStore folder) while the Windows Update service was shut down

    - Renaming/removing the \\Windows\System32\Catroot2\ folder while the Cryptographic Services service was shut down

    - Downloading and running individual update installers off of Microsoft's website
    (Note: When trying this message, the update history would incorrectly show that the update was installed successfully. Even though it had a status of Successful, it would not register in the listing of installed updates, and thus when searching for more updates, the update would still appear as something I needed to download)

    ******************
    Just as some other information, I'm new to online troubleshooting discussion, and I felt that this problem was significant enough to motivate me to get involved, as these updates are an important measure in the fight to get people to stop hating on Vista. I notice that a lot of people are having issues, and I can't stand to see this happen.

    Since I am new to this, I'm not sure what the best means of propogating this solution would be, if it infact proves to be widely helpful to others.
     
  7. confused

    confused Guest

    i also have the same error code 0x80240016 when trying to update windows
    defender

    "ohkala" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I have the same problem as Rhio (post of 9/25). Update will not install and
    > shows Error Code 80240016 - computer runs forever but nothing happens.
    > Reboot doesn't help. Can't figure out what other update is still installing.
    > Beginning to get really annoying. <!--colorc--><!--/colorc-->
     
  8. e-phantom

    e-phantom Guest

    Thks Glenn. I tried your solution and all others above, but I still can't
    install the updates dated october 2007.
    When I run sfc /scannow, It finds some archives corrupted but doesn't tell
    which are them. It refers me to a huge log file almost incomprehensive.

    Hope better luck to others.
     
  9. Aurora2000

    Aurora2000 Guest

    I seem to have developed this problem since the SP1 update now no update will
    install and I have tried all of the sugestions on this thread.
    Funny as a reseller I am still selling more systems with XP and so far NONE
    with Vista.

    Eddie
     
  10. Geoff B

    Geoff B Guest

    Finally fixed!

    My Dell laptop had Error Code 80240016 whenever Vista tried to do an update.
    There were four updates in a queue over the last two months that would not
    install. Could not get around this even by trying to do manual updates.

    I read the various fixes on the web such as running sfc /scannow in the DOS
    window. Had to turn off User Account Control first to give me real
    Administrator rights but sfc /scannow still showed errors and the updates
    continued to fail. I emailed Microsoft for help and they suggested I trawl
    through the web looking for a solution. That was no help at all.

    The solution: turned off Windows Defender, which is next to useless, then
    installed SpyBot. This found an Internet redirector called Zlob. Once this is
    exterminated, the updates started working. Zlog may have redirect Windows
    update in a way that downloads could not occur. Seems bizarre that Microsoft
    is so defenceless and updates that could fix the problem are blocked.

    "ohkala" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I have the same problem as Rhio (post of 9/25). Update will not install and
    > shows Error Code 80240016 - computer runs forever but nothing happens.
    > Reboot doesn't help. Can't figure out what other update is still installing.
    > Beginning to get really annoying. <!--colorc--><!--/colorc-->
     
  11. Greetings,

    Recently i had this Fault code 80240016 ERROR with the update KB915597
    Windows bitdefender (7/08/2008). i just opened windows bitdefender and
    cleared it's history then i left it open and tried my update again. It worked
    .... Do not know why but it did the job.

    Tell me if this works

    Greetz, Crikke

    "ohkala" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I have the same problem as Rhio (post of 9/25). Update will not install and
    > shows Error Code 80240016 - computer runs forever but nothing happens.
    > Reboot doesn't help. Can't figure out what other update is still installing.
    > Beginning to get really annoying. <!--colorc--><!--/colorc-->
     
  12. Aurora2000

    Aurora2000 Guest

    Well just returned from holiday and everything seems to be working fine now.
    Impossible to say why. However I did try all suggestions regarding Defender
    without result, well not at time of doing anyway. Ah well hammer is now back
    in the tool box - for now........


    Tnx
    Eddie
     
  13. xiphius

    xiphius Guest

    "ohkala" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I have the same problem as Rhio (post of 9/25). Update will not install and
    > shows Error Code 80240016 - computer runs forever but nothing happens.
    > Reboot doesn't help. Can't figure out what other update is still installing.
    > Beginning to get really annoying. <!--colorc--><!--/colorc-->
     
  14. "GlenntheGreat" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Hello everyone. I struggled with this very issue for two months. After
    > much searching of the Internet, I found my solution to the problem last
    > night, and I decided that I should spread the word on how I fixed it.
    >
    > Solution:
    >
    > Go to Run... in the Start menu. Enter this command:
    >
    > sfc /scannow
    >
    > Your computer will scan system files and fix whatever is corrupted. I
    > ran the scan, and although the window closed on me before I could read
    > the results, I tried another installation of the 16 updates since July
    > 10 that had been refusing to install. To my amazement, they all
    > succeeded, and Vista does truly seem to operate much more smoothly what
    > with the Intel chip and memory improvements of some recent updates.
    >
    > To give some further background on the issue I was having, just to make
    > sure that you are having the same problems and experience that I had:
    >
    > Since July 10th, I was about to download updates, and attempt to
    > install them. The updates would do their installation, then prompt me to
    > restart the computer. I would do so, and have to sit though a long
    > configuration, during which the computer would often restart itself a
    > second time.
    >
    > Upon re-loading Windows, the 16 updates from July 10 to Sept 27 would
    > either have a status of Failed or Pending.
    >
    > The solutions I had previously tried (all of which failed) included:
    >
    > - Renaming/removing the \WindowsSoftwareDistribution folder or it's
    > contents (like the Downloads folder and/or DataStore folder) while the
    > Windows Update service was shut down
    >
    > - Renaming/removing the \WindowsSystem32Catroot2 folder while the
    > Cryptographic Services service was shut down
    >
    > - Downloading and running individual update installers off of
    > Microsoft's website
    > (Note: When trying this message, the update history would incorrectly
    > show that the update was installed successfully. Even though it had a
    > status of Successful, it would not register in the listing of installed
    > updates, and thus when searching for more updates, the update would
    > still appear as something I needed to download)
    >
    > ******************
    > Just as some other information, I'm new to online troubleshooting
    > discussion, and I felt that this problem was significant enough to
    > motivate me to get involved, as these updates are an important measure
    > in the fight to get people to stop hating on Vista. I notice that a lot
    > of people are having issues, and I can't stand to see this happen.
    >
    > Since I am new to this, I'm not sure what the best means of propogating
    > this solution would be, if it infact proves to be widely helpful to
    > others.
    >
    >
    > --
    > GlenntheGreat
    > Posted via Forum to Usenet gateway
    >
    > <!--colorc--><!--/colorc-->
     
  15. This information was very helpful and informative. I'm new to this forum
    thing myself. This is my first response to one. Thank you very much
    GlenntheGreat. Sharing information is what computer is all about!!!!

    ComputerWVAngel

    "GlenntheGreat" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Hello everyone. I struggled with this very issue for two months. After
    > much searching of the Internet, I found my solution to the problem last
    > night, and I decided that I should spread the word on how I fixed it.
    >
    > Solution:
    >
    > Go to Run... in the Start menu. Enter this command:
    >
    > sfc /scannow
    >
    > Your computer will scan system files and fix whatever is corrupted. I
    > ran the scan, and although the window closed on me before I could read
    > the results, I tried another installation of the 16 updates since July
    > 10 that had been refusing to install. To my amazement, they all
    > succeeded, and Vista does truly seem to operate much more smoothly what
    > with the Intel chip and memory improvements of some recent updates.
    >
    > To give some further background on the issue I was having, just to make
    > sure that you are having the same problems and experience that I had:
    >
    > Since July 10th, I was about to download updates, and attempt to
    > install them. The updates would do their installation, then prompt me to
    > restart the computer. I would do so, and have to sit though a long
    > configuration, during which the computer would often restart itself a
    > second time.
    >
    > Upon re-loading Windows, the 16 updates from July 10 to Sept 27 would
    > either have a status of Failed or Pending.
    >
    > The solutions I had previously tried (all of which failed) included:
    >
    > - Renaming/removing the \WindowsSoftwareDistribution folder or it's
    > contents (like the Downloads folder and/or DataStore folder) while the
    > Windows Update service was shut down
    >
    > - Renaming/removing the \WindowsSystem32Catroot2 folder while the
    > Cryptographic Services service was shut down
    >
    > - Downloading and running individual update installers off of
    > Microsoft's website
    > (Note: When trying this message, the update history would incorrectly
    > show that the update was installed successfully. Even though it had a
    > status of Successful, it would not register in the listing of installed
    > updates, and thus when searching for more updates, the update would
    > still appear as something I needed to download)
    >
    > ******************
    > Just as some other information, I'm new to online troubleshooting
    > discussion, and I felt that this problem was significant enough to
    > motivate me to get involved, as these updates are an important measure
    > in the fight to get people to stop hating on Vista. I notice that a lot
    > of people are having issues, and I can't stand to see this happen.
    >
    > Since I am new to this, I'm not sure what the best means of propogating
    > this solution would be, if it infact proves to be widely helpful to
    > others.
    >
    >
    > --
    > GlenntheGreat
    > Posted via Forum to Usenet gateway
    >
    > <!--colorc--><!--/colorc-->
     
  16. takii

    takii Guest

    I also cleared the history and it worked for me too!

    "CrikkeBelleVue" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Greetings,
    >
    > Recently i had this Fault code 80240016 ERROR with the update KB915597
    > Windows bitdefender (7/08/2008). i just opened windows bitdefender and
    > cleared it's history then i left it open and tried my update again. It worked
    > ... Do not know why but it did the job.
    >
    > Tell me if this works
    >
    > Greetz, Crikke
    >
    > "ohkala" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > I have the same problem as Rhio (post of 9/25). Update will not install and
    > > shows Error Code 80240016 - computer runs forever but nothing happens.
    > > Reboot doesn't help. Can't figure out what other update is still installing.
    > > Beginning to get really annoying. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  17. Kelly_Ray

    Kelly_Ray Guest

    Thank you Glenn. I tried your solution on two pc's. One with Vista, and one
    with XP. It worked in both cases. I was pulling my hair out over the update
    problem. My pc would just keep trying to install the same update and it was
    keeping my pc from installing new important updates. Thank you very much,
    Kelly

    "GlenntheGreat" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Hello everyone. I struggled with this very issue for two months. After
    > much searching of the Internet, I found my solution to the problem last
    > night, and I decided that I should spread the word on how I fixed it.
    >
    > Solution:
    >
    > Go to Run... in the Start menu. Enter this command:
    >
    > sfc /scannow
    >
    > Your computer will scan system files and fix whatever is corrupted. I
    > ran the scan, and although the window closed on me before I could read
    > the results, I tried another installation of the 16 updates since July
    > 10 that had been refusing to install. To my amazement, they all
    > succeeded, and Vista does truly seem to operate much more smoothly what
    > with the Intel chip and memory improvements of some recent updates.
    >
    > To give some further background on the issue I was having, just to make
    > sure that you are having the same problems and experience that I had:
    >
    > Since July 10th, I was about to download updates, and attempt to
    > install them. The updates would do their installation, then prompt me to
    > restart the computer. I would do so, and have to sit though a long
    > configuration, during which the computer would often restart itself a
    > second time.
    >
    > Upon re-loading Windows, the 16 updates from July 10 to Sept 27 would
    > either have a status of Failed or Pending.
    >
    > The solutions I had previously tried (all of which failed) included:
    >
    > - Renaming/removing the \WindowsSoftwareDistribution folder or it's
    > contents (like the Downloads folder and/or DataStore folder) while the
    > Windows Update service was shut down
    >
    > - Renaming/removing the \WindowsSystem32Catroot2 folder while the
    > Cryptographic Services service was shut down
    >
    > - Downloading and running individual update installers off of
    > Microsoft's website
    > (Note: When trying this message, the update history would incorrectly
    > show that the update was installed successfully. Even though it had a
    > status of Successful, it would not register in the listing of installed
    > updates, and thus when searching for more updates, the update would
    > still appear as something I needed to download)
    >
    > ******************
    > Just as some other information, I'm new to online troubleshooting
    > discussion, and I felt that this problem was significant enough to
    > motivate me to get involved, as these updates are an important measure
    > in the fight to get people to stop hating on Vista. I notice that a lot
    > of people are having issues, and I can't stand to see this happen.
    >
    > Since I am new to this, I'm not sure what the best means of propogating
    > this solution would be, if it infact proves to be widely helpful to
    > others.
    >
    >
    > --
    > GlenntheGreat
    > Posted via Forum to Usenet gateway
    >
    > <!--colorc--><!--/colorc-->
     
  18. Jim

    Jim Guest

    > Updates will not install and <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > shows Error Code 80240016<!--colorc--><!--/colorc-->
     
  19. Jim

    Jim Guest

    > I have the same problem as Rhio (post of 9/25). Update will not install and <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > shows Error Code 80240016 <!--colorc--><!--/colorc-->
     

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