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[Solved] 24/7 Bluescreen Startup (HELP) (CANT FIX)

Discussion in 'Specific Hardware Issues' started by sequelstree, May 11, 2020.

  1. sequelstree

    sequelstree

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    Hello. I am having an issue that I literally cant fix on my acer laptop. Whenever I open my laptop, I get the black background with the green ACER letters. After 5 seconds of seeing that screen I get a blue screen error, the name of the error is CRITICAL_PROCESS_DIED. Once I get this error, my computer then restarts and then it says in a blue background "Automatic Repair. Your PC did not start correctly". I then get two options. One option is Restart and advanced options. The restart button literally does nothing besides restart my computer and then I just get the blue screen error again. So I click "Advanced Options". I then get a bunch of options to choose from. I click on troubleshoot, I click on "Reset This PC". I literally cant reset my PC though. When I click wipe Reset This PC, it says "Resetting this PC 1%". Once it says that, I instantly get something that says "Undoing Changes". I have tried to go into safe mode, I have tried literally everything and nothing is working. If anybody could try and help me fix this, that would be great! Thanks!
     
  2. Tony D

    Tony D Administrator Administrator

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    Hello and welcome Sequelstree. Resetting the PC should have worked unless you have hard drive damage. Get back to the Advanced section and try a System Restore.
     
  3. sequelstree

    sequelstree

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    No options are listed for System Restore.
     
  4. Tony D

    Tony D Administrator Administrator

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    Let's check the hard drive for errors. Get back to the Advanced options. Open a command prompt. Type in "chkdsk /r" without the quotes and then press the Enter key.
     
  5. Seth Anthony

    Seth Anthony Registered Members

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  6. sequelstree

    sequelstree

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    Hey. I run that command and I get an error. The error is "Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected."
     
  7. Tony D

    Tony D Administrator Administrator

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    I've run into that before. It's trying to run chkdsk on itself.

    Try this chkdsk e: /r

    Note the space after chkdsk and the space after e:.
     
  8. sequelstree

    sequelstree

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    Alright thanks, it wasn't working but I just replaced the E with a C and it started working. Its looking for bad clusters and stuff like that. Is there anything I should do once this is completed?
     
  9. Tony D

    Tony D Administrator Administrator

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    Great. Just take note of any errors it reports when it finishes. When it finishes, just type Exit to get out of the Command Prompt. Then restart the machine. Hopefully that will work.
     
  10. sequelstree

    sequelstree

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    Hey the check went well I think idk. IT says "File data verification completed." "CHKDSK discovered free space marked as allocated in the volume bitmap." "Windows has made corrections to the file system." "No further action is required." But all the way below it says "Failed to transfer logged messages to the event log with status 50." Idk what that means though.
     
  11. Tony D

    Tony D Administrator Administrator

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    Don't worry about the Failed to transfer message. That's normal.

    Does the computer boot?
     
  12. sequelstree

    sequelstree

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    Unfortunately there is no difference at all. I still get the same errors when trying to reset my PC and I still get a constant bluescreen. Do you think creating a bootable USB drive on a separate computer would maybe work?
     
  13. Seth Anthony

    Seth Anthony Registered Members

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    Tony D likes this.
  14. sequelstree

    sequelstree

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    Alright thanks! I will give this a go in a few days. I will post back if this work, and if it doesn't I will just take it to some repair place haha. Thanks for helping Seth and Tony. Have a good rest of your day or night.
     
  15. Seth Anthony

    Seth Anthony Registered Members

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    Ok, just ask if you have any questions during the install. Once the install is complete, the priority is to do a Windows update as it will install missing device drivers and important updates.
     
  16. sequelstree

    sequelstree

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    Hey guys thank you so much for the help! It means the world to me. I originally had to wait a few days to fix this issue but I asked my sister and she let me use her computer. This issue has been fixed. Thank you Seth and Tony for the help sooo muchhh!
     
  17. Seth Anthony

    Seth Anthony Registered Members

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    You're welcome :thmbup:
     

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