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2003 Server - Prints sometimes disappear when printer runs out of paper

Discussion in 'Windows Home Server' started by jonrayworth, Oct 16, 2009.

  1. jonrayworth

    jonrayworth Guest

    Hi,

    I've got an intermittent printing problem on my Windows 2003 server.
    Users running Windows XP Pro send prints to the print queue, but if the
    printer is out of paper, the prints sometimes just disappear. No errors
    appear in the event log.

    Has anyone ever experienced this, and if so, have you found a
    solution?

    Many thanks,
    Jon


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  2. jonrayworth

    jonrayworth Guest

    Hi Alan,

    Apologies for the delay in responding.

    Here's some more info :

    Printing working OK until Win2k3 server SP2 Applied.
    After SP2 applied, all printers started showing offline.
    As a workaround we ran a batch file that stopped and started the
    spooler every few minutes. This impacted performance though (the server
    runs the SWIFT application).
    Applied fix 50095 and edited registry as per instructions in url below
    :


    Now prints are *sometimes* lost when the printer runs out of paper.

    Regards,
    Jon


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