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0x80070002 Durring Backup

Discussion in 'Windows Vista' started by pgn674, Oct 14, 2009.

  1. pgn674

    pgn674 Guest

    I have Windows 7 Pro (through MSDNAA), and I'm trying to get Backup and
    Restore working. When I try to do a backup, I get "The system cannot
    find the file specified. Error code: 0x80070002". I tried doing CHKDSK
    on both the FROM drive and the TO drive. I tried changing what I wanted
    backed up (tried a completely different folder), and changed the drive I
    was backing up to. I ran SFC, and it found no integrity violations. I
    tried creating an asr.log file, but the file won't appear. I also took a
    look at my ProfileList, and that's fine.

    Those are all the ideas I've found around the internet and these
    forums. Would anyone have any other idea of what could be wrong, or how
    I could go about troubleshooting this?


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  2. whs

    whs Guest

  3. pgn674

    pgn674 Guest

    I just double checked, I got the code correct. I don't think clearing
    out the Software Distribution folder would affect this, as Backup and
    Restore shouldn't be touching Windows Updates at all, partial or
    otherwise.

    Rather, I think 0x80070002 is a very general code that just means what
    ever process or program thew it couldn't find a file it needed. In the
    case of Windows Update, an update file it thought it had isn't in the
    folder, so clearing out the list of downloaded files will force it to
    re-download. In the case of Backup and Restore, I don't know what file
    is being searched for but not found.

    I'll go ahead and follow the instructions on that site, and if it does
    anything, I'll post back here.

    Oh, and I forgot to mention that Event Viewer doesn't give any extra
    information: "Event 4104, Windows Backup", "The backup was not
    successful. The error is: The system cannot find the file specified.
    (0x80070002)."


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  4. pgn674

    pgn674 Guest

    I tried changing the backup settings to let Windows choose, and I got a
    different error when I tried to back up:
    Code:
    --------------------
    [Window Title]
    Windows Backup: Troubleshooting Options

    [Main Instruction]
    Check your backup

    [Content]
    A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
    Details: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.


    [^] Hide Details [Try to run backup again] [Change backup settings] [Cancel]

    [Expanded Information]
    Backup time: 10/23/2009 12:21 PM
    Backup location: Quinary (D:)
    Error code: 0x81000019
    --------------------

    Code:
    --------------------
    Log Name: Application
    Source: VSS
    Date: 10/23/2009 12:21:43 PM
    Event ID: 8193
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Paul-Desk-Win
    Description:
    Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetAsrMetadata. hr = 0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.
    .

    Operation:
    PrepareForBackup event

    Context:
    Execution Context: ASR Writer
    Execution Context: Writer
    Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
    Writer Name: ASR Writer
    Writer Instance ID: {70eb8e12-dd21-4b09-8114-c9401ffcf498}

    Error-specific details:
    ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event
    <System>
    <Provider Name="VSS" />
    <EventID Qualifiers="0 8193</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-23T16:21:43.000000000Z" />
    <EventRecordID>2207</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Paul-Desk-Win</Computer>
    <Security />
    </System>
    <EventData>
    <Data>IVssAsrWriterBackup::GetAsrMetadata</Data>
    <Data>0x80042416, System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration.
    </Data>
    <Data>

    Operation:
    PrepareForBackup event

    Context:
    Execution Context: ASR Writer
    Execution Context: Writer
    Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
    Writer Name: ASR Writer
    Writer Instance ID: {70eb8e12-dd21-4b09-8114-c9401ffcf498}

    Error-specific details:
    ASR Writer: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)</Data>
    <Binary>2D20436F64653A20575254415352574330303030303439312D2043616C6C3A20575254415352574330303030303336362D205049443A202030303030343032382D205449443A202030303030333934382D20434D443A2020433A5C57696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
    </EventData>
    </Event>
    --------------------

    Code:
    --------------------
    Log Name: Application
    Source: SPP
    Date: 10/23/2009 12:21:44 PM
    Event ID: 16387
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Paul-Desk-Win
    Description:
    Shadow copy creation failed because of error reported by ASR Writer. More info: System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event
    <System>
    <Provider Name="SPP" />
    <EventID Qualifiers="0 16387</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-23T16:21:44.000000000Z" />
    <EventRecordID>2209</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Paul-Desk-Win</Computer>
    <Security />
    </System>
    <EventData>
    <Data>ASR Writer</Data>
    <Data>System partition (partition marked "active") is hidden or contains an unrecognized file system. Backup does not support this configuration. (0x80042416)</Data>
    <Binary>01000000150F0000040F00000000000042BEB7C511CAC619E59C92030000000000000000</Binary>
    </EventData>
    </Event>
    --------------------
    I have a few HDDs in my computer, and I dual boot Ubuntu Linux and
    Windows 7. In Windows, I use Ext2Fsd to mount and read the EXT
    partitions. I tried disabling Ext2Fsd, but that didn't help with the
    backup. Disk Management shows that my EXT2 data drive has an Active,
    Primary Partition. Maybe Backup and Restore is looking at that during
    backup, or more specifically VSS/ASR Writer is, and it just can't handle
    it.

    Hmm, I'm going to try shutting down and unplugging that disk.


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  5. I thought of going to my browser history. Look at this post, and maybe at
    the thread it's in:



    To be clear: I know your problem isn't with Macrium, but these items deal
    with VSS problems, and the answers might relate to what you're experiencing
    (any port in a storm, etc.)


    On Fri, 23 Oct 2009 14:55:57 -0700, Gene E. Bloch wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Somewhere in the Macrium forums are some ways of dealing with VSS problems,
    > including a registry entry left over by ShadowProtect (I had run the trial
    > version), which messes with VSS. They may apply or be useful for you as
    > well. I'll look for links. Be right back.
    >
    > No real luck. Got to Macrium & find their forums, and search for this:
    >
    > Backup aborted! - Failed To Create Volume Snapshot. Result Code: 0x8004230f
    >
    > Probably the hex error code will be enough.
    >
    > Also see this, about the ShadowProtect problem:
    >

    >
    > Shortened to

    >
    > I'm just guessing (hoping) that the info might help you.
    >
    >
    > On Fri, 23 Oct 2009 22:13:18 +0530, pgn674 wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >> I tried changing the backup settings to let Windows choose, and I got a
    >> different error when I tried to back up:
    >> Code:
    >> --------------------
    >> [Window Title]
    >> Windows Backup: Troubleshooting Options
    >>
    >> [Main Instruction]
    >> Check your backup
    >>
    >> [Content]
    >> A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
    >> Details: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.
    >><!--colorc--><!--/colorc-->
    >
    > <SNIP><!--colorc--><!--/colorc-->


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    Gene E. Bloch letters0x40blochg0x2Ecom
     

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